DAAR was chosen to staff the management and operation of Wisconsin's 24-hour Traffic Control Room. Project included emergency call center activities as well as IT systems administration, software development, programming and analysis.

Project Deliverables:
• 24/7 control room traffic management and traveler information operations
• Call center/liaison for all WisDOT owned highways, highway equipment and highway infrastructure
• Operation of Freeway Traffic Management System (FTMS) devices
• Cameras, detector speed data, law enforcement dispatch radio and Computer Aided Logging systems (CAD)
• Traffic control and notification for special events
• Real time incident data distributed to various agencies
• Advance traveler warning through traffic incident alerts and 511
• Coordination with construction projects on related lane/ramp closures
• Ensured control room personnel received monthly training in system and emergency transportation
• Enhanced and updated control room operator manual
• Development of new and revised policies, procedures and traffic management plans